Contact Us
Phone: 800-844-4845
For applications call 800-545-7979
or fax 800-792-8709.
Email: processing@cishomeloans.com
Customer Service/Loan Servicing
Michelle Helms
mhelms@cishomeloans.com
855-279-2162
Complaints/Service Escalations
Kim Herron
kherron@cishomeloans.com
855-279-2162
Customer Service/Community Servicing
Leslie Brasseal
lbrasseal@cishomeloans.com
855-279-2162
Office hours are Monday-Friday 8am-5pm CST.
Payment Mailing Address:
P O Box 1906
Hamilton, AL 35570
Street Address:
851 N. Military Street
Hamilton, AL 35570
Payment options available at no cost are Online, ACH (automatic drafts), and traditional mailed payments.
Questions/Comments:
Get Pre-approved!
We offer pre-approvals, so you can shop for your home knowing that you can afford the mortgage. Apply Now »
Rate Watch
Keep an eye on rates via email. Sign up for Rate Watch.
Make a Payment
Pay your bill online in minutes.
Calculators
Check out our helpful mortgage and home ownership calculators.
Loan Status
Already submitted an application? Check the status of your application now.