Contact Us

Phone: 800-844-4845
For applications call 800-545-7979
or fax 800-792-8709.

Email: processing@cishomeloans.com

Customer Service/Loan Servicing
Michelle Helms
mhelms@cishomeloans.com
855-279-2162

Complaints/Service Escalations
Kim Herron
kherron@cishomeloans.com
855-279-2162

Customer Service/Community Servicing
Leslie Brasseal
lbrasseal@cishomeloans.com
855-279-2162

Office hours are Monday-Friday 8am-5pm CST.

Payment Mailing Address:
P O Box 1906
Hamilton, AL 35570

Street Address:
851 N. Military Street
Hamilton, AL 35570

Payment options available at no cost are Online, ACH (automatic drafts), and traditional mailed payments.

Questions/Comments:

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